General Questions
Q: What products do you sell?
A: We offer gift cards (Google Play, iTunes, Steam, Netflix, Amazon, etc.), gaming credits, mobile top-ups, and digital payment solutions.
Q: How do I place an order?
A: Simply browse our products, select your desired item, proceed to checkout, and complete payment. You’ll receive the code instantly via email/SMS.
Q: What payment methods do you accept?
A: We accept bKash, Nagad, Rocket, credit/debit cards, bank transfers, and cash on delivery (limited areas).
Delivery & Codes
Q: How will I receive my digital product?
A: After successful payment, you’ll get the code or activation link via email/SMS within minutes. Check your spam folder if you don’t see it.
Q: What if I don’t receive my code?
A: Contact us immediately via WhatsApp, live chat, or email with your order number for instant support.
Q: Are the codes region-locked?
A: Some cards (e.g., iTunes, Steam) may have regional restrictions. Check the product description before purchasing.
Refunds & Issues
Q: Can I refund or exchange a code?
A: Due to the instant and digital nature of our products, refunds are only possible if the code is unused and valid. See our Return Policy for details.
Q: My code isn’t working. What should I do?
A: Contact us within 24 hours with proof (screenshot/video), and we’ll assist you.